Short and straight, the way it should be. If you send us an enquiry, here's exactly what we collect and what happens to it.
When you fill in the enquiry form, we ask for your name and phone so we can get back to you. Everything else is optional and only there if it helps us plan the visit: your email, your suburb, the kind of help you're after, and a note about anything you've noticed. That's the lot. We don't ask for anything we don't need.
There's one field on the form you'll never see — a hidden box that only automated spam bots fill in. If it comes back with anything in it, we know the enquiry isn't from a person and we ignore it. A real visitor leaves it blank without ever knowing it was there.
One reason: to respond to your enquiry. We read what you sent, then get back to you to book an inspection or talk through what you need. To actually service the request, we may pass your enquiry to a suitable licensed local pest-control provider so a technician can help you. That's it — respond, and get you looked after.
Your name, number and note aren't a product. We don't sell them, rent them, or hand them to marketers. They're used to help you with the thing you asked about, and nothing else.
This site doesn't run advertising trackers or third-party analytics, and there's no newsletter to be quietly signed up to. We're not building a profile on you. You came to read about pests in Newcastle homes, not to be followed around the internet afterwards.
Fair enough. Send a quick note through the enquiry form and tell us you'd like to see what we have on file, or have it removed. We'll sort it out. It's your information — you get to decide what happens to it.
This page covers this website. When you book an inspection, the licensed provider who does the work will have their own details to share with you about how they handle your information.